2/3/4/5/6FT Artificial Norfolk Pine Trees

Standard Inventory Items: For items in sufficient stock, we guarantee shipment from our US warehouse within three (3) business days of order placement.

Pre-Order Items: Pre-ordered items will ship from our US warehouse within the timeframe specified on the product page at the time of your order.

Important Note: Shipment timelines for all orders may be adjusted due to circumstances beyond our reasonable control, including but not limited to natural phenomena such as typhoons, earthquakes, heavy rains, or blizzards.

User Notice

1. Returns/Exchanges are only available for products purchased directly from www.vitalismoartificialplants.com
2. Currently, only returns are accepted for orders shipped to the 48 contiguous states of the United States (international returns are not supported at this time).
3. Products must be returned within 60 days of receipt and must be in a new, unused, resaleable state (with original packaging intact, no stains or signs of assembly).
4.We will bear the logistics costs incurred by the return, but will charge 10% of the order amount as inspection fee and re-shelf fee

Non-Returnable Situations

The following items are not eligible for return/exchange (unless there is a quality issue):
- Clearance sale items- Customized items (such as artificial plants of personalized size/color).
- Large decorative trees that cannot be restored after being assembled or disassembled (such as artificial trees over 6 feet).
- Seasonal items (such as Christmas trees, Halloween decorations) must be returned before December 25th, and no return or exchange is allowed after the deadline